CLAREMONT – Greenfield Savings Bank of Greenfield, Massachusetts, announces the hiring of Kevin M. DeRosa as Vice President, Retail Distribution Network. Kevin will be responsible for overseeing the retail operations of all Greenfield Savings Bank offices and the bank’s contact center, which includes the cashier and customer service in the lobbies, call center and customer services. cashier offered through the Bank’s Teller Connect ATM network. Teller Connect ATMs provide Greenfield Savings Bank teller service via video.
“Kevin joined Greenfield Savings Bank with over 11 years of experience in the banking industry,” said John H. Howland, President and CEO of Greenfield Savings Bank. “Kevin’s experience in managing retail banking and customer contact centers, along with his commitment to excellent customer service, reflects our bank’s core values. “
Kevin received a Bachelor of Science in Corporate Finance and an MBA from the University of New Hampshire. He graduated from CUNA Management School as a certified credit union executive and also obtained the expert designation in compliance with credit unions. He recently received a National Excellence Award from the Credit Union National Association for developing a solution-based sales program.
Kevin is also an adjunct professor at Vermont State Colleges and the Community College System of New Hampshire where he has taught since 2014.
Born in Kansas City, Missouri, Kevin grew up in Buffalo, New York, before moving to Claremont where he currently lives with his wife and family and their two dogs. He is a very active volunteer in the Claremont area at Riverstone Church and was a member / treasurer of the Board of Directors of the Greater Claremont Chamber of Commerce. He is also a former member of the Norwich, Vermont, Business Council. Kevin looks forward to getting involved in the communities of Franklin and Hampshire counties.
His hobbies include woodworking, playing New England sports, and participating in many outdoor activities with his family.
Founded in 1869, Greenfield Savings Bank has 165 employees and has offices and ATMs in Franklin and Hampshire counties. Together, the Bank and the Wealth Management and Trust Services department of Greenfield Savings Bank have more than $ 1.3 billion in assets under management.